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Patricia Fripp: How to Win More Customers [Episode 506]

Patricia Fripp: How to Win More Customers [Episode 506]

Tell Me Something Good About Retail
41 min
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<p>This episode is devoted to taking a customer from what they need to what they want on this episode of Tell Me Something Good About Retail.&nbsp;</p> <p>&nbsp;</p> <p>Key Links</p> <ul> <li><a href="https://www.linkedin.com/in/executivespeechcoach" rel="nofollow">Patricia Fripp LinkedIn</a></li> <li><a href="https://www.fripp.com/" rel="nofollow">Fripp.com</a></li> <li><a href="https://www.frippvt.com/" rel="nofollow">FrippVT.com</a></li> </ul> <p>&nbsp;</p> <p>Create an experience where customers love to buy</p> <p>Education is only part of the sale; you have to romance the customer.</p> <p>Dealing with “who cares” syndrome</p> <p>When you start losing your prospect’s ear, stop talking about you. Start asking them questions.</p> <p>How a trip to just buy stockings landed a big sale</p> <p>It was supposed to be just a time filler, but a quick visit to a shop became a thrilling experience for Patricia. Hear what it takes to woo a customer.</p> <p>&nbsp;</p> <p>Follow us on <a href="https://www.linkedin.com/in/bobphibbs/" rel="nofollow">Linkedin</a></p> <p>Subscribe to the podcast here <a href="https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695" rel="nofollow">https://podcasts.apple.com/ca/podcast/tell-me-something-good-about-retail/id1377517695</a></p> <p>&nbsp;</p> <p>Signup for our weekly newsletter here <a href="https://www.retaildoc.com/newsletter-signup-old" rel="nofollow">https://www.retaildoc.com/newsletter-signup-old</a>&nbsp;</p> <p>Tell Me Something Good About Retail is a product of <a href="https://www.retaildoc.com" rel="nofollow">The Retail Doctor </a>and is produced by <a href="https://simplermedia.com" rel="nofollow">Simpler Media Productions</a>.</p>