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Alex Shuford on How to Manage Expectations When it Comes to Customer Service [Episode 314]
Tell Me Something Good About Retail
<p>This episode is devoted to managing customer service expectations. Learn how to succeed with customers and create a last business on this episode of Tell Me Something Good About Retail. </p>
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<p>Key Links</p>
<ul>
<li><a href="https://www.linkedin.com/in/alex-shuford-1511389/" rel="nofollow">Alex Shuford LinkedIn </a></li>
<li><a href="http://www.rockhousefarm.com/" rel="nofollow">RHF Investments</a></li>
<li><a href="https://www.fieldagent.net/" rel="nofollow">Field Agent:</a> <a href="https://www.fieldagent.net/" rel="nofollow">https://www.fieldagent.net/</a></li>
</ul>
<p>----- Customers Teach Us Lessons</p>
<p>You just have to watch for the moments. </p>
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<p>Don’t React in Anger </p>
<p>Choosing to be compassionate towards an angry customer can deflect a bad situation. </p>
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<p>Put Yourself in the Consumer’s Shoes </p>
<p>Consumers spend time and money on products and services. </p>
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<p>More details at: </p>
<p><a href="https://www.retaildoc.com/podcast/314alex-shuford-on-how-to-manage-expectations-when-it-comes-to-customer-service" rel="nofollow">https://www.retaildoc.com/podcast/314alex-shuford-on-how-to-manage-expectations-when-it-comes-to-customer-service</a></p>
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<p>Tell Me Something Good About Retail is a product of <a href="https://www.retaildoc.com" rel="nofollow">The Retail Doctor </a>and is produced by <a href="https://simplermedia.com" rel="nofollow">Simpler Media Productions</a>.</p>