![Mark Kilens, VP of Content and Community at Drift, On The Conversations You Have With Customers [Episode 216]](https://69769.fs1.hubspotusercontent-na1.net/hubfs/69769/Imported_Podcast_Media/881e24f5-2ca6-41cc-a46e-1882e966259d_b0-84e4-e6b8be53167f_tmsgar-podcast-square_big.jpg)
Mark Kilens, VP of Content and Community at Drift, On The Conversations You Have With Customers [Episode 216]
Tell Me Something Good About Retail
<p>Bob Phibbs interviewed Mark Kilens, VP of Content and Community at Drift. Mark talked about his early days working at a college bookstore, how to connect future customers to you in realtime, and how to have more conversations through your website. </p>