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Richard Shapiro on Creating Human Connection [Episode 409]
Tell Me Something Good About Retail
• 27 min
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<p>This episode is devoted to fostering repeat business. Learn how to create great customer relationships on this episode of Tell Me Something Good About Retail. </p>
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<p>Key Links</p>
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<li><a href="https://www.linkedin.com/in/RichardRShapiro/" rel="nofollow">https://www.linkedin.com/in/RichardRShapiro/</a></li>
<li><a href="https://twitter.com/RichardRShapiro" rel="nofollow">https://twitter.com/RichardRShapiro</a></li>
</ul></li>
</ul>
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<li><a href="http://www.tcfcr.com/" rel="nofollow">http://www.tcfcr.com/</a></li>
</ul>
<p> </p>
<ul>
<li><a href="https://www.retaildoc.com/online-retail-sales-training" rel="nofollow">https://www.retaildoc.com/online-retail-sales-training</a></li>
</ul>
<p>----- Eight steps to guarantee repeat business</p>
<p>Learn the emotional components of customer retention</p>
<p> </p>
<p>Are your salespeople Welcomers or Hostiles?</p>
<p>Four categories that can differentiate your workforce</p>
<p> </p>
<p>Provide your customers with a great experience</p>
<p>Mastery of client communication is the first step</p>
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<p>More details at: </p>
<p><a href="https://www.retaildoc.com/podcast/409-richard-shapiro-on-creating-human-connection" rel="nofollow">https://www.retaildoc.com/podcast/409-richard-shapiro-on-creating-human-connection</a></p>
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<p>Tell Me Something Good About Retail is a product of <a href="https://www.retaildoc.com" rel="nofollow">The Retail Doctor </a>and is produced by <a href="https://simplermedia.com" rel="nofollow">Simpler Media Productions</a>.</p>