
Only 5% of Retailers Are Leaders—How to Fix That
Tell Me Something Good About Retail
• 34 min
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<p>In this episode, Ann Ruckstuhl, SVP and CMO at Manhattan Associates, to unpack the hard truths and high hopes revealed in the 2025 Unified Commerce Benchmark.</p>
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<p>Ann brings her decades of experience—from the sales floor at Burdines to Silicon Valley startups and global tech leadership—to expose the growing gap between shopper expectations and retail execution.</p>
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<p>👉 Spoiler: only 5% of retailers are considered leaders today—and 35% of what made a retailer stand out two years ago is now just table stakes.</p>
<p>To download your own copy of the Unified Commerce Benchmark from Manhattan Associates, use this link <a href="https://bit.ly/3FEvvgO" rel="nofollow">https://bit.ly/3FEvvgO</a></p>